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TC: Сlient management



🤔What is the correlation between technical documentation and the relations with the clients? ➡️ The process of automation. Not only tech doc writing could be automated but also the relations with the customers.🤝

For example, you develop your business social networks and start ads campaign. As the result, people consume your products. Awesome!➡️The next step is to keep these customers and grow their loyalty. The client’s loyalty is the important result that you have to work on. So, you need to communicate with them. If you have several clients, it is simple to do. But if you have a lot?

CRM (Customer-relationship management) is your solution.

CRM - is a special platform for managing all your company’s relationships and interactions with customers and potential customers. In other words, CRM is an automation approach to make your clients happy😊 in a 360-degree view.

In a few words with CRM we are able:
🔸to improve marketing effectiveness by providing flexible segmentation tools, simplified campaign management capabilities, response tracking, and analytics
🔸to build a complete customer history, resulting in profitability increasing
🔸to develop precise customer service

Whether you're in a sales or client-centric organization, the more you know about your clients, the more successful you will be.

Do you want to learn more about CRM?

Do you want our tips on how to use it?

Read about it in the next post.🔜

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Use these simple tips to be technologically advanced and business efficient!🍀